Return Policy
All purchases are final. We do not accept returns, exchanges, or refunds once an order is confirmed.
Please review product details carefully before placing your order. By completing a purchase, you acknowledge and agree that all sales are final and that returns are not accepted.
All sales final
Confirmed orders cannot be returned, exchanged, or refunded for change of mind, sizing, preference, or similar reasons.
No return window
There is no return period. Once your order is confirmed, the sale is complete and non-reversible.
Shop with clarity
Check descriptions, images, sizes, and seller details before checkout so you can order with confidence.
Our policy
ordonsooq operates a strict final-sale policy. We do not accept returns under any standard shopping circumstance.
- All sales are final upon order confirmation.
- Returns, exchanges, and refunds are not accepted.
- Placing an order constitutes acceptance of this return policy.
What is not accepted
The following requests are not eligible for return, exchange, or refund.
- Change of mind after purchase.
- Incorrect size, color, style, or preference selection.
- Opened, used, tried-on, or altered products.
Before you buy
Because returns are not accepted, please confirm the order details carefully before checkout.
- Review product descriptions, images, variants, and sizing information.
- Confirm quantity, seller details, and delivery expectations.
- Contact support before ordering if anything about the product is unclear.
Delivery issues
This policy does not create a right to return. If a delivery issue appears to involve an incorrect or damaged shipment, contact support promptly for review.
- Report a clearly incorrect item with your order number and photos.
- Report visible transit damage as soon as possible after delivery.
- Any resolution is reviewed case by case at our sole discretion and is not a return entitlement.
Questions about an order?
Contact support with your order details, or review the Terms of Service for the full purchase conditions.